Robert Half Corporation Jobs

Description We are offering an opportunity for a Collections Specialist in Los Angeles, California. This role involves managing credit and collections processes in the telecom industry. The position is a contract employment opportunity, where you will be working to understand why customers aren't paying and resolving issues to ensure payment is received.

Responsibilities:

• Processing customer credit applications with accuracy and efficiency

• Maintaining accurate customer credit records

• Resolving customer credit inquiries in a timely manner

• Monitoring customer credit accounts and taking appropriate action to collect delinquent payments

• Utilizing strong negotiation and communication skills to interact with customers

• Leveraging analytical skills to understand and resolve payment issues

• Utilizing knowledge of collection processes to ensure efficient operations

• Ensuring adherence to specifications and buying processes in relation to credit and collections

• Managing and resolving any disputes related to customer credit

• Utilizing laptop hardware and software in the execution of duties. Requirements • Proven experience as a Collections Specialist or similar role

• Strong knowledge of collection processes and laws related to debt collection (FDCPA)

• Proficient in using 'About Time' software

• Excellent customer service and negotiation skills

• Proficiency in using MS Office and database software

• Working knowledge of various collection techniques

• Familiarity with credit procedures and policies

• Experience in expense reporting and understanding of financial notes

• Familiarity with the buying processes, cost analysis, and purchase orders

• Ability to handle sensitive and confidential information

• Experience in dealing with suppliers and creating specifications

• Understanding of agreements and dispute resolution procedures

• Basic knowledge of laptop hardware for troubleshooting minor issues

• Proficiency in English language

• Analytical skills with the ability to create and process financial spreadsheets

• Ability to explain complex information in a clear and concise manner

• Familiarity with 'Go' programming language and NIS software

• Ability to travel as per job requirements

• Strong communication skills to interact effectively with debtors.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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