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Robert Half Insurance Customer Service Representative in Agoura Hills, California

Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Agoura Hills, California Customer Service Representative position could be for you, if you're available for a short-term contract / temporary to hire opportunity. Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position.

What you get to do every day

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Receive and place telephone calls

  • Offer friendly, accurate customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence Requirements

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Solid understanding of Property & Casualty Insurance

  • Expertise in AMS360

  • Proficiency in AMS360

  • Strong Microsoft Office skills

  • Proficient with diversified computer software and systems

  • Excellent customer service and office administrative skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Excellent oral and written communications skills

  • 5+ years of past relevant experience

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong problem solving and analytical skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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