Robert Half Office Team CUSTOMER SERVICE REP/ORDER ENTRY SPECIALIST in ALLENTOWN, Pennsylvania

TEAM OVERVIEW This CUSTOMER SERVICE REPRESENTATIVE can work in a fast-paced environment and learn different responsibilities quickly. The team is focused on providing the best customer experience by maintaining professionalism and speed in all communication while keeping a fun and engaging office setting. You'll work together to achieve business goals and to ensure call volumes remain at a manageable level. POSITION DETAILS In the CUSTOMER SERVICE REPRESENTATIVE role, you will be the first point of contact for customer communications. Your knowledge of company services and products will help with problem resolution and new customer enrollment. Your main focus will be excellent service for each customer interaction. This CUSTOMER SERVICE REPRESENTATIVE role is a long-term temporary to permanent opportunity with a growing reputable company! For immediate consideration, email resume to: Lehigh.Valley@officeteam.com

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local OfficeTeam branch at 888.981.6731 or visit roberthalf.com/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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Req ID: 03700-0008948643

Functional Role: Customer Service

Country: USA

State: PA

City: ALLENTOWN

Postal Code: 18105

Compensation: DOE

Requirements: YOU'RE EXCITED BECAUSE YOU WILL... Provide a second to none customer experience Answer busy multi-line telephone Access customer account information, enter and update information as necessary Accurately maintain records and update records in computer database Maintain product and service knowledge for problem resolution, customer inquiry and new customer enrollment purposes Communicate with coworkers and customers on a daily basis via phone and email Build and develop strong and lasting customer relationships WE'RE EXCITED ABOUT HIRING YOU BECAUSE... You have 2 or more years of customer service experience Your computer skills are proficient in Microsoft Word, Excel, Power Point and Outlook You are motivated to make a difference in your career BONUS! You have experience within the insurance, banking or finance industry!