Robert Half Technology Help Desk Analyst I in COLORADO SPRINGS, Colorado
50% Takes and handles phone calls, walk up and email requests for assistance. 10% Building new laptops / desktops (not hardware) for JA USA users 10% Follows up with customers to verify that problems have been resolved to the customer's satisfaction. 10% Troubleshoot hardware / software issues on customers desktop 10% Documents ticket resolutions 10% Performs other job related duties as assigned or requested. If you or someone you know are interested in this position please reach out via email to Meggin.firstname.lastname@example.org or via phone at 719-532-0222.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 00600-0008948501
Functional Role: Help Desk/Tech Support I
City: COLORADO SPRINGS
Postal Code: 80906-4477
Compensation: $12.35 to $14.30 per hour
Requirements: Active Directory, MS Windows 7, DHCP - DNS