Robert Half Office Team Help Desk in Dallas, Texas

This position is within the consumer line of banking for a large Financial employer in the North Dallas area. The ideal candidate for this position is an experienced IT Help Desk professional with experience assisting with user issues pertaining to bank card inquires. Key Responsibilities:

  • Alters systems for all required card acceptance levels and processor services

  • Performs vendor and processor maintenance as requested via appropriate paperwork

  • Enters new maintenance requests into current tracking database to produce accurate status reporting

  • Maintains tracking system for all merchant maintenance

  • Supports merchant base as needed to perform Add Service/Entitlement

  • Provides back up support as needed to various departments If interested in interviewing for this position please email your resume to Amanda Hendricks at or call Amanda directly at 312-619-5402 ext 48765 with any questions.

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local OfficeTeam branch at 888.981.6731 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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Req ID: 04730-9500276492

Functional Role: Data Entry

Country: USA

State: TX

City: Dallas

Postal Code: 75254

Compensation: $18.00 to $20.00 per hour

Requirements: *Previous experience in IT Help Desk positions *Microsoft Office Suite Savvy