Robert Half Corporation Jobs

Description We are offering an exciting opportunity in the bustling city of Dover, Delaware. As a Client Services Representative, you will be at the forefront of our operations, providing key administrative and technical support within our team. We cater to a diverse range of clients within the insurance industry, and your role will be pivotal in ensuring smooth interactions and transactions with our clients.

Responsibilities:

• Ensure the efficient management of client files, adhering to internal standards

• Handle administrative tasks such as phone calls, emails, and other forms of communication on behalf of the Account Executive Team

• Organize and manage schedules, setting up meetings with clients and carriers when necessary

• Process insurance-related documents such as policies, endorsements, and audits

• Issue and manage certificates of insurance and Auto ID Cards in line with contract requirements

• Handle general client requests and confirm changes to the insurance carrier and client

• Follow up on endorsement and other requests with carrier underwriters as directed

• Prepare proposal documents and manage uploads

• Handle invoicing and billing tasks as directed

• Maintain the document management system and ensure accuracy of account data. Requirements • Proven experience in a client services representative role or similar position

• Strong knowledge of the insurance industry, including insurance claims, coverage, and denials

• Familiarity with various insurance products and providers

• Ability to manage client administration tasks efficiently and effectively

• Exceptional skills in client engagement and client relations

• Superior customer service skills with a proven track record of resolving customer service issues

• Experience in the auto insurance sector is a plus

• Capable of providing high-quality service to both internal and external customers

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Strong problem-solving skills and the ability to make sound decisions

• Proficiency in using computer software and online systems

• High level of detail oriented integrity and ethics

• Willingness to continue learning and improving skills in the insurance industry.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .