Job Information
Robert Half Experienced Medical Front Desk Specialist in Eagan, Minnesota
Description
We are seeking a dedicated and experienced Medical Front Desk Specialist to join our dynamic team. This position offers a unique opportunity to work in a mobile clinic setting, serving patients across the Twin Cities Metro Area. As a Mobile Clinic Front Desk Specialist, you will travel to different office buildings throughout the week, providing essential administrative support and ensuring a smooth patient experience.
Key Responsibilities:
Travel to various office buildings in the Twin Cities Metro Area to set up and manage the mobile clinic front desk.
Greet patients warmly as they arrive at the clinic, ensuring a welcoming and comfortable environment.
Register new patients, collect necessary information, and update existing patient records accurately.
Schedule appointments, follow-ups, and consultations, optimizing the clinic's daily schedule for maximum efficiency.
Verify insurance information, process payments, and assist patients with billing inquiries.
Coordinate with medical staff to ensure patients are seen in a timely manner, maintaining open communication channels.
Manage phone calls, emails, and inquiries, providing accurate and helpful information to patients and visitors.
Maintain cleanliness and organization of the mobile clinic workspace, including stocking necessary supplies.
Collaborate with team members to streamline clinic operations and improve patient care processes.
Requirements
Qualifications:
High school diploma or equivalent; associate degree in healthcare administration or related field preferred.
Proven experience as a Medical Front Desk Specialist or similar role, preferably in a clinic or healthcare setting.
Proficient in medical terminology, patient registration, scheduling, and billing procedures.
Excellent customer service skills with a friendly and compassionate demeanor.
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Tech-savvy with experience using electronic health records (EHR) systems and MS Office Suite.
Reliable transportation and willingness to travel to different office buildings within the Twin Cities Metro Area.
Flexibility in work hours to accommodate varying clinic schedules, including occasional evenings or weekends.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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