Robert Half Office Team Customer Service Representative in Garland, Texas
Experienced Customer Service Rep needed to work for a manufacturing company in Garland, TX. This person is responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Job Description:
Resolve customer complaints via phone, email, or mail.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges. Place or cancel orders.
Answer questions about warranties or terms of sale.
Handle changes in policies or renewals.
Work with customer service manager to ensure proper customer service is being delivered.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04010-9500833540
Functional Role: Customer Service
Postal Code: 75043
Compensation: $12.00 to $15.00 per hour
1-3 years of Customer Service experience in a call center environment
Track record of over-achieving quota
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Strong phone presence handling skills and active listening If you are interested, and qualified, please submit your resume to firstname.lastname@example.org