Robert Half Office Team Customer Service Representative in Herndon, Virginia

Customer Service Representative Opening! OfficeTeam seeks a Member Services Representative for a client in Herndon, VA. In this Customer Services Representative position, the representative will be working in a fast-paced professional workplace. In this Customer Service Representative role, the candidate will be expected to pay high attention to detail, and accuracy is a must. The Member Services Representative will be responsible for interacting with clients and customers to ensure member needs are resolved adequately. How you will make an impact:

  • Receiving and placing telephone calls

  • Performs full service banking transactions in compliance with legal requirements and bank policies and procedures

  • Provides accurate, friendly customer service in a timely fashion

  • Performs functions including handling cash and other daily transactions.

  • Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns

  • Maintains currency and coin under prescribed limits

  • Adheres to bank security policies and maintains confidentiality of bank records and client information

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local OfficeTeam branch at 888.981.6731 or visit roberthalf.com/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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Req ID: 04560-0008938811

Functional Role: Customer Service

Country: USA

State: VA

City: Herndon

Postal Code: 20170

Compensation: $13.00 to $15.00 per hour

Requirements: What we're looking for: -Must pass a credit and background check -Achieve assigned sales goals by proactively identifying opportunities utilizing the fundamentals of the Member Advantage. -Identify financial needs and present all appropriate options, working cooperatively with appropriate business partners. -Maintain a professional manner to build member confidence and trust.

  • Excellent verbal, written, and social communication skills -Ability to interact effectively with internal and external partners and clients/customers -Advanced Microsoft Office skills -Ability to navigate multiple computer systems, applications, and utilize search tools to find information -Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! 703-437-2696 or email your resume to Giselle.Reyes@OfficeTeam.com