Job Information
Robert Half Sr. Collections Specialist in Honolulu, Hawaii
Description
Robert Half is seeking a Senior Collection Specialist. The Senior Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. We are seeking a motivated and detail-oriented Senior Collection Specialist to join the team. In this role, you will play a vital role in ensuring timely and efficient collection of outstanding accounts while assisting with credit memo processing. If interested in this role, please call Leah Schreuders at 808.379.3849
Responsibility
Analyze accounts receivable reports to identify delinquent accounts.
Contact customers professionally and respectfully to collect outstanding payments.
Investigate and verify customer financial information for credit applications.
Collaborate with account managers and customer service to resolve billing disputes efficiently.
Achieve monthly collection goals through effective communication and adherence to company policies.
Prepare documents for referral of accounts to external collection agencies (if necessary).
Perform account reconciliations as needed.
Verify returned merchandise and identify reasons for return.
Code discrepancies and process credit memos accurately.
File and maintain credit memo invoices and supporting documentation.
Mail and email invoices as required.
Maintain confidentiality of company and customer information.
Demonstrate a professional demeanor in all interactions with colleagues, customers, and management.
Perform additional duties assigned by the supervisor.
Requirements
Qualifications:
Associate degree in business administration, Accounting or related field. Bachelor’s Degree preferred
Minimum 2 years of experience in collections or customer service.
Strong communication and interpersonal skills.
Excellent problem-solving and analytical skills.
Proficiency in Microsoft Office Suite, specifically Excel
Ability to work independently and as part of a team.
Ability to prioritize tasks and manage time effectively.
Strong attention to detail and accuracy.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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