Robert Half Technology Help Desk Analyst in Houston, Texas

Robert Half Technology is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. What you get to do every single day

  • Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

  • Identify recurring technical issues and propose solutions to address the root of the problems

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Req ID: 04340-9500271518

Functional Role: Help Desk/Tech Support II

Country: USA

State: TX

City: Houston

Postal Code: 77081

Compensation: DOE

Requirements: What you bring to the role

  • Experience installing and configuring Windows OS, networked and local printers, and business applications

  • Windows 7 administration and bug fixing in an Active Directory environment

  • Excellent problem solving skills in Microsoft Office applications

  • Basic TCP/IP networking concepts

  • Audio/Visual setup and support

  • Experience with IT support ticketing systems