Job Information
Robert Half Help Desk Analyst in Jersey City, New Jersey
Description If you're looking for your next employment opportunity, contact Robert Half to find out more about becoming a Help Desk Analyst in an innovative and fast-paced work environment. Creatives with talent for solving both routine and unique problems will be a great fit for this position. The ideal candidate is ready to support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in Jersey City, New Jersey, the Help Desk Analyst opportunity is a permanent role.
Your responsibilities in this role
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Help and follow up on technical help tickets submitted via phone, email, and walk-ups
Diagnose recurring technical issues and implement solutions to address the root of the problems
Independently investigate and implement solutions to technical issues Requirements - Experience installing and configuring operating systems, networked and local printers, and business applications
Comprehension of basic networking concepts
Strong problem solving and analytical skills
Prior experience with IT support ticketing systems
Active Directory experience
Active Directory experience desired
Experience in user administration and bug fixing in a client server environment Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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