Robert Half Technology Help Desk Analyst I in KANSAS CITY, Missouri

Robert Half Technology is looking for a Help Desk Analyst with 3 years of experience in a mid-sized (500 employee) corporate Helpdesk team environment. Duties: Setup, configuration, troubleshooting of Windows and MAC OS desktop/laptop hardware and software. Requirements: Candidates need to have strong knowledge of various email clients and productivity software, Active Directory, DNS, DHCP, Group Policy, NTFS share permissions, Google Apps. Basic knowledge of network topology, troubleshooting and diagnostics. Excellent written e-correspondence and verbal communication skills. Efficient and accurate troubleshooting, both at desk-side and remote support Education: Associates Degree or 5+ years in Helpdesk Support position Microsoft certifications, A+ certifications, Dell or Apple certified technician Very strong attention to detail and out-of-the box thinking Strong project completion and delivery skills. Self-motivated, organized and able to work well both independently and in a team-environment, with an appropriate sense of urgency, Whatever-it-takes/can-do attitude.

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local Robert Half Technology office at 888.674.2094 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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Req ID: 02380-0008944287

Functional Role: Help Desk/Tech Support I

Country: USA

State: MO


Postal Code: 64108-2526

Compensation: DOE

Requirements: Active Directory