Job Information
Robert Half Customer Experience Representative in Long Beach, California
Description Seeking Customer Service Representatives!
Robert Half has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is long-term contract / contract / temporary to permanent, and located in Long Beach, California.
What you get to do every day
Receive and send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Manage incoming telephone calls
Offer friendly, accurate customer service in a timely fashion Requirements - No stranger to performing extensive research to resolve complex customer inquiries
Comfort and confidence when interacting with internal and external partners and clients/customers
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent problem-solving skills
Solid understanding of Zendesk
Foundational knowledge in call centers
Expertise in call centers
Proficiency in Call Center Customer Service
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Proven computer skills
Sound written and verbal communication skills
Microsoft Office experience preferred
Excellent customer service and office administrative skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .