Robert Half Office Team Medical Call Center Representative in Minneapolis, Minnesota

An growing healthcare clinic in the Minneapolis area is seeking a call center representative to assist their team temporarily. Responsibilities include: - Scheduling appointments for patients - Answering incoming calls promptly and in a polite and detail oriented manner - Obtaining and entering accurate demographic information into their EMR system - Accurately scheduling appointments correctly - Informing caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). - Act as a liaison for the patients and the Health Center and direct calls to other departments as needed. - Making appointment reminder calls as requested. For immediate consideration, please email resume to

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We have a healthcare practice that offers job opportunities within the healthcare industry for highly skilled office and administrative support professionals with healthcare industry experience. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

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Req ID: 02313-9500273175

Functional Role: Customer Service

Country: USA

State: MN

City: Minneapolis

Postal Code: 55402

Compensation: DOE

Requirements: - Understanding of healthcare terminology - Prior experience in a call center setting or front desk receptionist role - Prior experience working with electronic health records - Excellent customer service skills - Passion for healthcare