Job Information
Robert Half Customer Service Representative in North Canton, Ohio
Description Available Positions for Customer Service Representatives!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the North Canton Nt, Ohio region and is a long-term contract / temporary to hire employment opportunity.
What you get to do every day
Retrieve and oversee the sending of written business communications
Organize and route incoming telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion Requirements - Proven computer skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated experience performing extensive research to resolve complex customer inquiries
Microsoft Excel experience highly desired
Expertise in data entry
Solid understanding of customer service
Proven knowledge of communication
SAP experience
Strong familiarity with Superior Customer Service
Enthusiastic attitude and an engaging businesslike approach
Ability to recognize, evaluate, and resolve problems effectively
Excellent verbal, written, and social skills
Customer service and office administrative skills
2+ years of past relevant experience
Strong Microsoft Office skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .