Job Information
Robert Half Processor-Recreational Marine Insurance Transactions in O Fallon, Missouri
Description
Hybrid role-3 days in office 2 days per week WFH
Hours: during training 8:30-5CST after training can be start time of 8am 8:30 9 or 9:30
Processor-Recreational Marine Insurance Transactions
Summary:
This is a Processing position in which the candidates will be expected to provide support to Agents and Underwriters by accurately processing various transactions against insurance policies.
This is not an entry level role prior experience in an office is needed. There are a multitude of skills required to do this role.
Job Responsibilities:
Under general supervision provide technical operational and customer service support to Recreational Marine managers underwriters and brokers as it relates to quoting binding and issuing new business renewals policy changes and other processing life cycle functions.
Skill Sets
bull Utilize critical thinking skills and business acumen to communicate with both internal and external business partners/teams.
bull Prioritize work across various products/regions to ensure service level agreements are met
bull Analyze submissions/policy changes to ensure information provided is complete and accurate
bull Correspond with appropriate entities to obtain required information and follow through to resolution
bull Accurately/effectively perform required data entry/system transactions
bull Refer questions/problems that are above and beyond approved authority levels to the underwriter or manager
bull Recognize prioritize and escalate concerns that have the potential to impact or compromise underwriting integrity
bull Accurately record activities/time to ensure quality productivity and utilization expectations are met
bull Support the implementation of new processes participating in the upfront analysis and providing technical input if requested
bull Work with management to create best business practices improve workflow and efficiencies through operational reviews and system enhancements
bull Develop a good honest open working relationship with Rec. Marine management underwriters and agents/brokers
bull Express personal/professional development goals with team leader to ensure they are aligned with the overall goals of the organization and business support units
bull Strengthen overall business/rec. marine insurance knowledge - leverage business partner
Requirements
Education/Experience
High School /GED required
College experience preferred but not mandatory
2-3 years of experience in Insurance Financial experience in Processing is a plus
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