Job Information
Robert Half Medical Administrator in Peabody, Massachusetts
Description
We are offering an opportunity in the healthcare industry for a Medical Receptionist and Admin role based in Peabody, Massachusetts. The role involves managing all aspects of patient scheduling, acting as a communication liaison between patients and providers, and administering record requests among other responsibilities. This role requires skills in Microsoft Excel, Receptionist Duties, Administrative Office, Data Entry, and Calendar Management.
Responsibilities:
Assist in all aspects of patient scheduling, including initial intake set-up, maintaining recurring appointment schedules, monitoring appointment availability, and proactively filling open appointments with prospective patients
Act as the communication liaison between patients and providers in a timely manner
Follow processes aligned with administering record requests, intake forms, and routing other patient related messages and forms
Manage multiple simultaneous tasks and prioritize based on urgency
De-escalate and manage patient conflicts to assist in resolving their concerns successfully
Work within our electronic health record (EHR) system to maintain records
General office duties such as copying, filing, faxing, sorting mail, greeting visitors, and maintaining the cleanliness of shared office areas
Maintain patient confidentiality to comply with HIPAA guidelines
Cross-train to support Transcranial Magnetic Stimulation (TMS) and Spravato (training provided)
Requirements
Healthcare or Medical experience preferred but not required
Associates' degree required
Comfortability with professionally managing stressful patient situations
Able to work well under pressure and/or frequent interruptions
Outstanding emotional intelligence
Experience in Receptionist Duties
Familiar with Administrative Office tasks
Skilled in Data Entry
Proficient in Calendar Management
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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