Robert Half Technology School Technical Support in Portola Valley, California
School Technical Support Description Location: Portola Valley Duration: 6 months contract to hire Pay: $20 to 25 based on experience ? Must exhibit a highly customer focused attitude, very quick response time and top notch follow through; ? Soft skills include multi-tasking, organization & prioritization; ? Perform tasks relating to the administration, setup, & repair of desktop computers, laptops and iPads; ? Support internet availability; email, presentations; and printing services for Windows-based PC's and Macs; ? Perform regular software updates and hardware maintenance; ? Troubleshoot and resolve peripheral issues; ? Assist students with logins & setup of Priory network services, WiFi & printing; ? Input trouble tickets, respond to requests and maintain Manage Engine's help desk ticketing system. Must document support and resolution notes; ? Must maintain Manage Engine's asset inventory system; ? Assist with A/V and smart board issues and presentations; ? Participate in new system implementations and rollouts; ? Office hours will be 8:00am – 4:30pm, Monday through Friday and occasional after hours event coverage as requested; ? Ability to lift and move oversized equipment up to 25lbs & with assistance, 50lbs; ? School experience a plus - Ability to use good judgement and sensitivity when working around children; ? Must have Driver's License & LiveScan; ? Any additional tasks requested by the ADoTS and DOT. If interested please contact Miles.simnick@RHT.com
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 00420-9500276890
Functional Role: Help Desk/Tech Support I
City: Portola Valley
Postal Code: 94028
Compensation: $20.00 to $25.00 per hour
Requirements: School Technical Support Requirements Required technical knowledge includes but is not limited to: Apple OSX, Apple iOS, Windows v7, Windows v10 Apple TV Enterprise software distribution Audio Visual Basics Manage Engine Service Desk – support tickets ? Basic iPad Triage Support documentation ? Printer & Copier support Asset tracking If interested please contact Miles.simnick@RHT.com