Robert Half Technology Help Desk Analyst--Richmond in Richmond, Virginia

Outstanding opportunity for a Help Desk Support professional to start making an impact immediately. This is a contract position that could convert to a full-time opportunity! The Help Desk Support professional requires the ability to resolve both hardware and software related problems via the telephone. This Help Desk Support detail oriented must be capable of accurately and consistently logging all problems and initiate an incident ticket to track calls, problems and dispositions. Additionally, Help Desk Support detail oriented will be responsible for open issue follow-up to ensure adequate resolution and customer satisfaction on software issues and installation of replacement hardware components. Requirements This entry level position is ideally suited for a Mac / Windows - Help Desk Support detail oriented with the following: - 1+ years of experience - Excellent problem solving and communications skills. - Experience in a detail oriented services environment. For immediate consideration please send an updated resume to jake.summers@rht.com Don't forget about our employee referral bonus! I can pay up to $1000 for each referral I place!

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.

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Req ID: 04310-9500272879

Functional Role: Help Desk/Tech Support I

Country: USA

State: VA

City: Richmond

Postal Code: 23233

Compensation: DOE

Requirements: Outstanding opportunity for a Help Desk Support professional to start making an impact immediately. This is a contract position that could convert to a full-time opportunity! The Help Desk Support professional requires the ability to resolve both hardware and software related problems via the telephone. This Help Desk Support detail oriented must be capable of accurately and consistently logging all problems and initiate an incident ticket to track calls, problems and dispositions. Additionally, Help Desk Support detail oriented will be responsible for open issue follow-up to ensure adequate resolution and customer satisfaction on software issues and installation of replacement hardware components. Requirements This entry level position is ideally suited for a Mac / Windows - Help Desk Support detail oriented with the following: - 1+ years of experience - Excellent problem solving and communications skills. - Experience in a detail oriented services environment. For immediate consideration please send an updated resume to jake.summers@rht.com Don't forget about our employee referral bonus! I can pay up to $1000 for each referral I place!