Job Information
Robert Half Medical Secretary in Rochester, New York
Description
Greet patients and visitors in a courteous and professional manner.
Schedule appointments and maintain appointment calendars.
Register new patients and update existing patient information in the electronic medical records system.
Verify insurance coverage and process insurance claims.
Collect co-payments and payments for services rendered.
Answer phone calls, screen and direct them appropriately.
Respond to inquiries from patients, families, and visitors, providing accurate information or directing them to the appropriate resource.
Coordinate with medical staff to ensure timely patient appointments and follow-ups.
Maintain cleanliness and organization of the reception area.
Assist with administrative tasks such as filing, faxing, and scanning documents.
Adhere to confidentiality regulations regarding patient information.
Collaborate with other team members to ensure efficient workflow and patient satisfaction.
Attend meetings and training sessions as required.
Requirements
High school diploma or equivalent.
Proven experience as a receptionist, preferably in a medical setting.
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficiency in computer applications, including electronic medical records systems.
Ability to work effectively in a fast-paced environment.
Knowledge of medical terminology and procedures is preferred.
Attention to detail and accuracy in data entry.
Ability to maintain composure and professionalism in stressful situations.
Willingness to adhere to all policies and procedures related to healthcare compliance and patient privacy.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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