Robert Half Technology Desktop Support Analyst in SCHAUMBURG, Illinois

Robert Half Technology is seeking a skilled Desktop Support Analyst with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format. This role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is long term temporary-to-fulltime in nature and is based in the Schaumburg, Illinois, area. For immediate consideration, please send your most updated resume to vita.pavlyuk@rht.com. How you will make an impact - Settle computer problems, and offer suggestions on appropriate action/solutions - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Provide computer desktop support to local remote locations in accordance with established policies and procedures - Match hardware repairs with the appropriate vendors - Verify the integrity of all electronic data records by following company quality standards - Own and carry out technology implementation projects - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Be in contact regularly and effectively with ticket submitters - Track equipment inventory and work with others on potential purchases

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 01310-0010128417

Functional Role: Desktop Support

Country: USA

State: IL

City: SCHAUMBURG

Postal Code: 60173-5440

Compensation: DOE

Requirements: - 2-4 years related experience - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - BA/BS degree in Computer Science or technical degree preferred - Solid understanding of printers