Robert Half Corporation Jobs

Description

We are in search of a skilled Dispatcher to join our team in Sparks, Nevada. This role centers around administrative responsibilities within a warehouse setting, with a strong emphasis on customer service, data entry, and communication. As a Dispatcher, you will be the primary point of contact for drivers on the road, handling incoming calls and ensuring schedules are maintained accurately. This role is on site in Spanish Springs

Responsibilities:

• Receive and manage incoming calls from drivers on the road, acting as a liaison between drivers and customers if rescheduling is necessary.

• Coordinate and manage customer service inquiries, demonstrating strong attention to detail and efficient problem-solving skills.

• Utilize Microsoft Excel and other Microsoft Office Suites to track and monitor driver compliance, ensuring all necessary checks are carried out.

• Handle detailed note-taking tasks, ensuring information is accurately recorded and easily accessible for future reference.

• Undertake clerical duties within a warehouse setting, including the collection of driver logs.

• Maintain an organized system for data entry, ensuring all information is up-to-date and accurately recorded in MS Excel.

• Manage a low call volume, ensuring all incoming calls are handled promptly and professionally.

• Work closely with Management Systems such as IBM AS/400 to ensure smooth operations.

• Utilize communication skills to provide excellent customer service, ensuring all inquiries are resolved efficiently.

• Utilize software such as 'About Time' and 'Answer' to manage billing functions effectively.

Requirements

• Minimum of 1 year of experience in a Dispatcher role or similar

• Proficiency in IBM AS/400

• Experience with Management Systems

• Proficiency in Microsoft Excel, Microsoft Office Suites, and Microsoft Outlook

• Familiarity with 'About Time' software

• Strong communication skills

• Excellent customer service skills

• Experience with billing functions

• Ability to multitask and prioritize responsibilities

• Ability to respond and resolve issues in a timely manner

• Strong organizational skills

• Detail-oriented with the ability to manage multiple tasks simultaneously

• Strong problem-solving skills and the ability to work under pressure

• Ability to work in a team environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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