Robert Half Office Team Customer Service Representative in Walnut Creek, California

A local medical company is looking for a customer service representative for their very busy call center. The right customer service person for this position will have worked in a medical capacity in a call center in the past. Having Next Gen experience is a real plus. The job entails taking 150 plus inbound calls regarding scheduling appointments to see doctors. You will be in charge of up to Five doctors schedules using the Next Gen software. Some outbound follow up calls will have to be made. You must be familiar with insurance verification as well. The ideal customer service candidate must pick up quickly, multitask efficiently and have a strong attention to detail.

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

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Req ID: 00470-0008948618

Functional Role: Customer Service

Country: USA

State: CA

City: Walnut Creek

Postal Code: 94597

Compensation: $14.25 to $16.50 per hour

Requirements: Epic, Call Center