Robert Half International Collections Customer Service Representative in Agoura Hills, California
Opportunities for a Customer Service Representative!
OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative opportunity is located in Agoura Hills, California, and is a long-term temporary-to-full-time engagement.
Handle incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Strong computer skills including customer database systems
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent verbal and written communication skills
achievement oriented, positive attitude and an approach to work rooted in professionalism
Strong customer service and office administrative skills
Comprehensive knowledge of Collect Outstanding
Collecting Payments experience preferred
Collection Processes experience
Consumer collections experience
Cash Collections experience
Adeptness in negotiation
Microsoft Office experience preferred
Ability to recognize, evaluate, and resolve problems effectively
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $15.20 - $18.50 / Hourly
Location: Agoura Hills, CA
Date Posted: February 18, 2021
Employment Type: Temp to Hire
Job Reference: 00510-0011709020
Staffing Area: Office u0026 Administrative