Job Information
Robert Half Customer Service Representative in Akron, Ohio
Description Customer Service Representatives might be interested in this Insurance - Title field opportunity via Robert Half, in a dynamic, rapidly changing call center. Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. This Customer Service Representative opportunity is located in Akron, Ohio, and is a short-term contract / temporary to hire engagement.
What you get to do every single day
Manage the fielding and sending of important written business correspondence
Receive and place telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong Microsoft Office skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Enthusiastic attitude and an engaging businesslike approach
Proven computer skills
Data entry experience
Customer service experience desired
Research experience
Lien Searches experience preferred
Adeptness in Microsoft Office Suites
General familiarity with Administrative Office
Email Correspondence experience preferred
Demonstrated knowledge of Microsoft Excel
Strong customer service and office administrative skills
Demonstrated experience performing extensive research to resolve complex customer inquiries
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Excellent oral and written communication skills
Critical thinking, problem solving, ability to work independently
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .