Robert Half International Help Desk in AKRON, Ohio

Candidates who excel at explaining intricate technical information to the non-technical user will be ideal for this position. A driven individual who is most productive in an active, positive, and very collaborative environment is the ideal candidate for this position. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is full-time in nature and is based in the Akron, Ohio, area. Key responsibilities - Organize hardware repairs with the appropriate vendors - Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals - Deliver computer desktop support in accordance with established policies and procedures - Settle computer problems, and offer suggestions on appropriate action/solutions - Interact regularly and effectively with ticket submitters - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Create records of daily data communication transactions, issues and remedial actions taken or installation activities

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03300-0010713149

Functional Role: Desktop Support

Country: USA

State: OH

City: AKRON

Postal Code: 44333-4548

Compensation: DOE

Requirements: - Minimum Associates Degree Required - Ability to thrive in a fast paced and collaborative environment - DNS experience preferred - Microsoft Windows experience required -Understanding of GPO - Group Policy Objects - Knowledge of LAN (local area networks) - Active Directory experience - Desktop support or related experience -Terminal Services Experience (Citrix Preferred)