Robert Half Corporation Jobs

Job Information

Robert Half Technical Support Specialist in AKRON, Ohio

Description

If you're looking for work as a Help Desk Analyst and want to work in an innovative and fast-paced environment, Robert Half might have the job for you. We need a creative with a talent for solving both routine and unique problems. We need someone who can support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Akron, Ohio area and is a long-term contract to permanent opportunity.

Your responsibilities

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  • Spot recurring technical issues and deploy solutions to address the root of the problems

  • Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Independently investigate and implement solutions to technical issues

    Requirements - User administration and bug fixing in a client-server environment

  • Firm grasp of basic networking concepts

  • IT support ticketing system experience desired

  • Good understanding of Mobile Device Support

  • Previous experience working with Computer Hardware

  • Strong familiarity with Basic Troubleshooting

  • Background working with Deskside Support

  • Hands-on experience with hardware & software installation

  • Comprehension of Hardware Components

  • Adeptness in Hardware Troubleshooting

  • Experience with Hardware and Software

  • Earlier work involving End-User Support

  • Google Suite experience desired

  • Basic Network Troubleshooting experience

  • Foundational knowledge in Hardware Troubleshooting

  • Demonstrated knowledge of Basic Troubleshooting

  • Network Troubleshooting experience

  • Practical knowledge of communication

  • Communication Skills experience highly preferred

  • General familiarity with Basic Network Troubleshooting

  • Desktop Hardware experience highly valued

  • 1+ years of prior experience

  • Excellent problem-solving skills

  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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