Robert Half International Technical Support in ALBANY, New York
Candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format will be interested in the Desktop Support Technician opening at Robert Half Technology. Problem solvers who enjoy working in a challenging and positive environment may do well in this Technical Support Technician position. This is a long-term opportunity located in the Albany, New York, area.
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Assist with review of technical specifications for the development of a new database and with the transfer of data to a web-based platform
Supply computer desktop support in accordance with established policies and procedures
Match hardware repairs with the appropriate vendors
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Resolve computer problems, and give guidance on appropriate action/solutions
Perform project related assignments
Extensive use of familiarity with Microsoft Access & Excel
Basic Troubleshooting skills; networking, computer hardware & software
Adeptness in database development, administration, and migration
Expertise in Microsoft SQL & creating reports
Experience with Web Application Development
Practical knowledge of Desktop Support
Ability to write reports, business correspondence, user instructions, and procedure manuals
2+ years of desktop support or other related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: ALBANY, NY
Date Posted: February 23, 2021
Employment Type: Temporary
Job Reference: 02960-0011714658
Staffing Area: Technology u0026 IT