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Robert Half International Technical Support in ALBANY, New York


Candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format will be interested in the Desktop Support Technician opening at Robert Half Technology. Problem solvers who enjoy working in a challenging and positive environment may do well in this Technical Support Technician position. This is a long-term opportunity located in the Albany, New York, area.

Key responsibilities

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Assist with review of technical specifications for the development of a new database and with the transfer of data to a web-based platform

  • Supply computer desktop support in accordance with established policies and procedures

  • Match hardware repairs with the appropriate vendors

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Perform project related assignments


  • Extensive use of familiarity with Microsoft Access & Excel

  • Basic Troubleshooting skills; networking, computer hardware & software

  • Adeptness in database development, administration, and migration

  • Expertise in Microsoft SQL & creating reports

  • Experience with Web Application Development

  • Practical knowledge of Desktop Support

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • 2+ years of desktop support or other related experience

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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Salary: DOE

Location: ALBANY, NY

Date Posted: February 23, 2021

Employment Type: Temporary

Job Reference: 02960-0011714658

Staffing Area: Technology u0026 IT