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Robert Half International Customer Service Representative in ALBUQUERQUE, New Mexico

Description

Local company is seeking a Customer Service Representative. This is a call center environment that you will be handling both inbound and outbound calls. Major Duties include, processes a variety of administrative sales support reports, assist with promotional activities as assigned and performs all other sales support activities required. Must have prior customer service/Call center experience, basic computer skills using Word and Excel, clear pleasant telephone voice and demeanor. Starting pay is $13-14 per hour. Monday thru Friday 8A-5P onsite. Apply today or Call Lisa at 505-552-3280 to learn more.

Requirements - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Data entry experience

  • navigating basic office equipment and protocols experience

  • Call Center Customer Service experience required

  • Experience with customer service

  • Solid understanding of call centers

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Excellent written/verbal communication and organizational skills

  • Customer service and office administrative skills

  • Strong technical skills including proficiency with MS Office

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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