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Robert Half Customer Service Representative in ALBUQUERQUE, New Mexico

Description This Customer Service Representative position via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This long-term to full time position Customer Service Representative position could be for you, if you're available to work in Albuquerque, New Mexico.

Key responsibilities

  • Manage the fielding and sending of important written business correspondence

  • Give exceptional customer service in a timely fashion

  • Manage and place incoming telephone calls

  • You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

    • Customer service and office administrative skills

    • Microsoft Office knowledge required

    • Ability to navigate multiple computer systems and applications

    • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

    • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

    • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

    • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

    • Call Center Customer Service experience

    • Expertise in customer service

    • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

    • Excellent oral and written communications skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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