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Robert Half International Network /System IT Technician in ALBUQUERQUE, New Mexico

Description

Robert Half Technology is seeking an Network/System IT Technician II for a rapidly growing local IT Services company.

Network/System IT Technician (Level 2).

This is an opportunity to work for an exciting New Mexico based company that provides a full range of technical services to small and medium sized growing businesses.

This is a unique opportunity that will offer both hands-on system and network support as well as strategic design, evaluation and analysis.

Our company is looking for someone with a genuine customer/consultative approach when supporting their clients.

The role will offer challenging technical support, a supportive cohesive team, competitive salary, AMAZING benefits, flexible hours and company car usage and/or full mileage reimbursement for any travel required to client sites (30-50%) travel is required and it will be in the Las Cruces & Albuquerque, NM and Durango, CO surrounding areas only!

We are looking for an experienced Network/System IT Technician (Level 2) that can handle both 1st level phone support and server and network equipment issues and problems—they should be familiar with server virtualization in Hyper-V/VMware, and be familiar with business-class firewalls. In this role you will be responsible for installation, maintenance, and repair of servers, personal computer HW, and peripherals, either at the customer’s site or through a remote connection. You will also proactively monitor and maintain network systems, taking action as necessary to troubleshoot problems and improve network performance.

Essential Duties and Responsibilities:

  • Install and maintain Windows PCs in both Workgroup and Domain environments

  • Install and manage Windows server operating systems, including Hyper-V or VMware virtual machines

  • Manage and maintain Domain, SQL, and Exchange servers

  • Provide telephone support to resolve issues using remote management tools

  • Provide timely on-site support for problems not resolved using remote methods

  • Be accessible to less experienced technicians to help resolve problems beyond their skill levels and take responsibility for problems that must be escalated

  • Provide support for common Windows applications (Microsoft Office, Adobe apps, Quickbooks, etc.)

  • Troubleshoot and repair common hardware problems to the subassembly level (power supply, hard drive, video graphics card, etc.)

  • Manage and maintain business class routers and switches (SonicWALL, Cisco)

  • Install and maintain DSL, cable, and T1 services; familiarity with business telephone systems and VoIP systems desirable

  • Install and expand facilities, including punching down Ethernet jacks, patch panels, etc.

  • Provide basic support for Mac workstations and iOS and Android mobile devices

Requirements

Interviews are currently being conducted, for immediate consideration please apply and/or call Willis Johnson at 505 888-6225.

The successful Level II Service Technician will have:

Strong technical skills and at least four years’ experience in the technical support of small- and medium-size businesses.

In addition, excellent customer service and communication skills are a must as this position requires interaction with customers and technicians every day.

The System/Network IT Technician must maintain a good driving record as the job responsibilities include driving company vehicles on service calls, often with little advance notice to handle client emergencies.

At least two of the following certifications or equivalent experience are required:

  • CompTIA A+ or MCDST (Microsoft Certified Desktop Support Technician)

  • CompTIA Network+

  • CompTIA Security+

  • MCSA (Microsoft Certified Systems Administrator)

  • MCSE (Microsoft Certified Systems Engineer)

Background required prior to employment

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: DOE

Location: ALBUQUERQUE, NM

Date Posted: February 10, 2021

Employment Type: Temp to Hire

Job Reference: 02800-0011276254

Staffing Area: Technology u0026 IT

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