Robert Half International Part time Helpdesk Support in ALBUQUERQUE, New Mexico
This is a part time employment opportunity (estimated 20 hours per week) Monday through Friday
This position can be predominately remote, with onsite support once or twice a month as needed!
Robert Half Technology is seeking an IT Support Technician to provide Technical support to a New Mexico based company.
The IT Support Technician duties include but are not limited to:
Responsible for providing support to employees in the following areas: EMR software assistance to include problem solving, troubleshooting and training; and help desk duties to include technical assistance and support with computer systems, hardware and software issues.
Primary Duties Include:
Provide subject matter expert knowledge of EMR software;
Design and implement testing, scenarios, scripts and procedures for applications, updates and upgrades;
Establish program set up of new staff to include setup of data cloud users;
Create and maintain templates and programming maintenance of post upgrades;
Deliver training to providers in the proper and effective use of EMR;
Act as a support liaison between staff and the software developer, and coordinate system enhancements and program upgrades;
Monitor and respond quickly and effectively to requests received through the IT helpdesk;
Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware;
Train incoming staff;
Report significant recurring issues to IT support organization
Other duties as needed
Interviews are currently being conducted for immediate consideration please email your resume to Willis.email@example.com with Part time Helpdesk support in the subject line.
The successful IT Support Technician will have:
Experience in computer support services, preferably in the healthcare industry;
Windows 10, MS Office 0365, hardware & software and printer support;
Knowledge of EMR support is preferred;
Excellent organizational, communication and training skills;
Knowledge of computer programs and training principles;
Knowledge of troubleshooting and customer service related concepts;
Skill in training a variety of users on computer applications and programs;
Skill in effective interpersonal skills and training methods;
Skill in masterful problem-solving;
Ability to interact with employees at all levels of computer understanding;
Ability to solve problems and work independently;
Ability to be well-organized and prioritize effectively;
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: ALBUQUERQUE, NM
Date Posted: September 29, 2020
Employment Type: Temporary
Job Reference: 02800-0011574573
Staffing Area: Technology u0026 IT