Job Information
Robert Half Software Manager/ Product Manager in Albuquerque, New Mexico
Description
Robert Half is seeking a Software Manager / Product Manager for a New Mexico based organization.
Software Manager / Product Manager drives the direction and execution of our software projects. This role is pivotal in gathering and synthesizing customer feedback, aligning with the management team on the software roadmap, and managing relationships with third-party partners. The ideal candidate will excel in product assessment and converting strategic discussions into actionable plans. Traditional software coding skills are not required. If you thrive in a role that bridges strategy and execution, we invite you to apply and contribute to our innovative software solutions.
Key Responsibilities:
•Owner of Software Voice of Customer
oMeet with users to elicit customer feedback.
oMonitor online forums, social media, and competitor activities and capture insights.
oSynthesize internal and external VOC into proposed software direction and requirements.
•Align with management team on roadmap.
oFacilitate ongoing internal discussion regarding overall software direction and strategy.
oInfluence the direction, usability, and roadmap for software projects.
oDistill management team discussions into prioritized roadmap activities.
•Facilitate partnerships and integration.
oOwn relationships between 3rd party partners regarding software integrations
oMaintain communication with 3rd party integration teams.
oManage execution of software projects
•Manage portfolio of ongoing software projects and applications
oExecute opportunities decided on by management team.
o Monitor and report on development team progress.
o Escalate challenges or barriers to progress.
•Stakeholder Liaison - Facilitate communication and feedback flow between customer, development team, external consultants, and other service providers.
Other duties as needed
Requirements
Interviews are currently being conducted, for immediate consideration please apply.
The successful Software Manager / Product Manager will have:
•Degree in Business, Analytics, Engineering, Project Management, or related fields.
•2+ years of experience in collecting and synthesizing the voice of the customer.
•Excellent communication and collaboration skills, with the ability to effectively communicate complex ideas and insights to cross-functional teams.
•Ability to assess competitor products and convey key advantages and weaknesses. Able to present position and facilitate strategy discussions. Able to distill strategy conversations and turn them into action.
•Able to serve as liaison between different internal and external stakeholders including leadership, software team, external consultants etc.
•Able to provide direction on software functionality and feedback on deliverables to drive execution.
•NOT a software developer - at least not your typical software developer. No need for coding skills or classic software project management experience
Background required prior to employment
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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