Robert Half International CUSTOMER SERVICE REPRESENTATIVE in ALLENTOWN, Pennsylvania
OfficeTeam is currently working on filling MULTIPLE OPENINGS available to work as a Customer Service Representative highly reputable and recognizable businesses and organizations located within the Lehigh Valley. Some of the businesses include working in the Healthcare Industry, Technology, Distribution and Warehousing and other exciting fields. These positions as a Customer Service Representative will allow you work for large organizations that provide an opportunity to build your career! Put your talents to the test with this Customer Service Representative positions as you will be working in a fast-paced environment and learn different responsibilities quickly! In these Customer Service Representative roles, you will be focused on providing the best customer service experience by being committed to professionalism and efficient communication while keeping a fun and engaging office setting. You will be working in a team environment in this Customer Service Representative role and will achieve business goals and ensure call volumes remain at a manageable level. The Customer Service Representative will service as the first point of contact for all customer communications and your skilled knowledge of company services and products will help with problem resolution. In these Customer Service Representative positions, prior experience in a Customer Service or Call Center setting a plus; but for those who’ve worked previously in Food Service or Retail Customer Service, this can be a great opportunity to move into a more business-oriented role. Get your career moving in the right direction with this Customer Service Representative position as it provides excellent career-building growth opportunities and many challenging but fulfilling rewards in customer service!
Provide a second to none customer experience
Answer and screen incoming customer phone calls and emails
Access customer account information, enter and update information as necessary
Maintain product and service knowledge for problem resolution and customer inquiry purposes
Communicate with coworkers and customers daily via phone and email
Build and develop strong and lasting customer relationships
Handle contract administration and data entry
For immediate consideration or more information on this or other opportunities, please call OfficeTeam Lehigh Valley at 610-882-1700 today! You can also connect with our Recruiter, Amanda Kurtz on LinkedIn to learn more!
1+ years’ experience in Customer Service and/or Call Center roles preferred
Prior experience with Customer Service in Retail or Food Service a plus!
Proficient computer skills, including Microsoft Office Suite
Excellent verbal and written communication skills
Capability of working a fast-paced environment and ability of multitasking
Candidates must understand that attendance and performance are both an important aspect of these roles!
Bachelor’s or Associate’s Degree a plus, not a requirement!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.