Robert Half International Desktop Support Analyst in ALLENTOWN, Pennsylvania
Description Robert Half Technology is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. This Desktop Support Analyst role is short-term temporary in nature and is based in the Allentown, Pennsylvania, area.
What you get to do every day
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Rectify computer problems, and suggest appropriate action/solutions
Supply computer desktop support in accordance with established policies and procedures
hardware repairs with the appropriate vendors
Be in contact regularly and effectively with ticket submitters
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - Desktop Hardware experience preferred
Deep understanding of PCI
Microsoft Windows 10 experience
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.