Robert Half International Desktop Support Analyst in ALLENTOWN, Pennsylvania
Description Robert Half Technology is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. This Desktop Support Analyst role is short-term temporary in nature and is based in the Allentown, Pennsylvania, area.
What you get to do every day
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Rectify computer problems, and suggest appropriate action/solutions
Supply computer desktop support in accordance with established policies and procedures
hardware repairs with the appropriate vendors
Be in contact regularly and effectively with ticket submitters
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - Desktop Hardware experience preferred
Deep understanding of PCI
Microsoft Windows 10 experience
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.