Job Information
Robert Half International Customer Service Representative in ALLISON PARK, Pennsylvania
Description
Customer Service & Order Fulfillment Representative
A growing company located in Allison Park is looking for a Customer Service & Order Fulfillment Representative. This is currently a temporary-to-hire, full-time position, Monday through Friday 9:00am-5:30PM. This is a dual role of both customer service and order fulfillment/shipping.
Responsibilities:
-Answer calls
-Place orders for customers over the phone
-Assist with the shipping team when needed
-Reporting daily revenue numbers
-Maintain an inventory report
-Assist with creating customer accounts
-Other various job tasks as needed.
Requirements:
Customer Service experience preferred
Order fulfillment experience preferred
Must be able to work in a Fast-Paced environment
Must be Organized, and Proficient
Working knowledge of Microsoft Excel, Word, and Outlook
Demonstrate strong organizational and time management skills
Ability to solve complicated problems with actionable solutions
Self-starter with a positive attitude
Must be able to lift 40lb boxes, work on picking cart and ladder.
If interested and immediately available, please apply or call 412-456-0837.
Requirements
Strong communication skills and able to receive criticism well
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Supportive, positive attitude with a professional demeanour applied to all tasks
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proven computer skills
Excellent customer service and office administrative skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience with Microsoft Word
Strong familiarity with switchboard phones from 1-10 lines
Foundational knowledge in Microsoft Excel
Demonstrated knowledge of navigating basic office equipment and protocols
Shipping & receiving experience
Solid understanding of customer service
Adeptness in MS Outlook
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to interact effectively with internal and external partners and clients/customers
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
Salary: DOE
Location: ALLISON PARK, PA
Date Posted: February 22, 2021
Employment Type: Temp to Hire
Job Reference: 03760-0011571044
Staffing Area: Office u0026 Administrative