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Robert Half Business Systems Analyst II in Alpharetta, Georgia


Sr. Analyst - Salesforce Reporting

Basic Job Function:

Reporting to the Sr. Manager Marketing Analytics the Sr. Analyst will design develop and manage powerful intuitive easy to use Salesforce reports and dashboards for Marketing users and others as assigned.

This role will interface with multiple stakeholders primarily in Marketing and also in Sales Ops and Reporting teams to gather requirements define KPIs design the layout and build the reports incorporating feedback and inputs from the users through those stages. The Sr. Analyst will ensure governance and alignment with other related areas such as Sales reporting in Salesforce and Sales and Marketing reporting generated from the Enterprise Data Warehouse using PowerBI. The ideal candidate will be a self-starter have a strong attention to details strong communicator and be able to work with limited supervision and guidance.


bull Develop Salesforce Reporting visual reports dashboards and KPI scorecards for various levels of Marketing organization and own the publication and scheduling as per business requirement using out of box as well as custom report types

bull Ensuring QA data completeness and accuracy and alignment with others reports in Marketing and Sales working with other report owners as applicable

bull Work collaboratively with team members and end users to resolve data discrepancies and/or to clarify reporting procedures

bull Training and onboarding end users on the reports user access management

bull End user support for reports such as basic troubleshooting and report maintenance

bull Enhance Salesforce reporting by integrating with other data sources such as Eloqua Adobe data from EDW etc. in collaboration with Salesforce development team as applicable

bull Translate Insights and provide recommendations from the reports and dashboards to various audiences in Marketing Sales and Sales/Marketing Technology

bull Identify and implement areas for improvement best practices in our reporting environment

bull Participate in and contribute to Data Process and Reporting governance meetings and discussions


bull 3 years of hands-on experience in Salesforce report design development and administration

bull Strong knowledge of B2B Marketing KPIs and reporting - Campaigns Leads Opportunities Conversions Pipeline metrics etc.

bull Strong in Excel

bull Good Understanding of Salesforce data model Objects and other data structures

bull Ability to translate the business needs into creative and simple reports and dashboard like experiences

bull Strong deconstruction skills taking someone else's work and understanding what the code is doing

bull Strong analytical skills and problem-solving skills

bull Outstanding communication and interpersonal skills ability to easily communicate with both technical and non-technical audienc...

Requirements Basic Office Skills

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