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Robert Half Help Desk Analyst I in AMES, Iowa


Robert Half Technology has an opening with a fast growing company as a Help Desk Analyst I! The Help Desk Analyst I will need to have excellent problem solving, communication, and documentation skills.

This individual will need to be able to work in a team environment, be able to work in a faced paced, fun environment, and have the passion for technology to help grow this team!

You will be assisting the end user with networking, IP addresses, routers, hookups, connectivity, and trouble shooting a variety of Windows Environments.

Requirements - Experience with Network Troubleshooting

  • Strong familiarity with Network Troubleshooting

  • Solid understanding of Microsoft Windows

  • Microsoft Windows experience required

  • Troubleshoot experience

  • Comprehension of basic networking concepts

  • Experience installing and configuring operating systems, networked and local printers, and business applications

  • Working knowledge of user administration and bug fixing in a client server environment

  • Experience with IT support ticketing systems

  • Ability to recognize, evaluate, and resolve problems effectively

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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