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Robert Half Customer Service Representative in ANDERSON, Indiana

Description This Customer Service Representative position via Robert Half might be for you, if you like the idea of working in a dynamic, rapidly-changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This Customer Service Representative position is based in the Anderson, Indiana region and is a long-term contract / temporary to hire employment opportunity.

What you get to do every day

  • Manage the fielding and sending of important written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

  • Provide accurate, friendly customer service in a timely fashion Requirements - Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Strong communication and interpersonal skills (verbal, written, and listening)

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong proficiency in Excel and other Microsoft Program skills required

  • Proficient with diversified computer software and systems

  • Deep understanding of order entry

  • Customer service experience

  • Order entry experience required

  • Collaboration experience preferred

  • Adeptness in De-Escalation

  • Experience with Answering Inbound Calls

  • Demonstrated knowledge of Inventory Tracking

  • Strong customer service and office administrative skills

  • Excellent problem-solving skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Comfort and confidence when interacting with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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