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Robert Half International Operations Representative in Ankeny, Iowa


Robert Half OfficeTeam is looking for an Operations Representative! This person will ensure operational excellence by supporting both internal and external customers. The main focus of this position is to assist with managing carrier information and ensuring the accuracy of load information within the company's customized software systems. You will track and trace our shipments, make appointments, and communicate to ensure on time departures/arrivals. You will also provide customer service to our carriers and customers on a daily basis. The provided training will include elements that will make you confident and skilled as you perform your job.

Some responsibilities include:

  • Customer/Carrier/Supplier follow-up

  • Answer incoming calls

  • Schedule appointments

  • Provide shipment information

  • Audit load information

  • Complete customer/carrier/supplier requests

  • Tracking and tracing

  • Data Entry


We're looking for:

  • Effective communication skills

  • Attention to detail and accuracy

  • Ability to prioritize, multitask and manage time effectively

  • 1+ year of related experience

  • Excellent systems knowledge: Microsoft Office and internet

  • High School Diploma or Equivalent

If interested in this role, please reach out by clicking APPLY today! Or give Shasta Coe a call at 515-244-2500!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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