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Robert Half Technical Writer in ANKENY, Iowa

Description Must have practical documentation experience for technical processes

Collects data from all the knowledge base articles to create a more user friendly format

Data is stored in several different areas so must be able to track down knowledge base articles

Most of the data is stored within MS Teams – strong understanding of gathering information from Teams is ideal

Some documentation isn’t on file and will need to perform interviews with certain technology members – capture the information and create articles

Experience in Jira and Confluence would be very ideal

Must be able to work independently and with other team members Requirements Technical Writing, Technical Writers, Microsoft Teams, JIRA, Confluence

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