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Robert Half Collections Specialist in Appleton, Wisconsin


Robert Half is looking for an experienced Collections Specialist with a strong sense of ownership and attention to detail. This role is with a company in the Staffing & Recruitment field. Based in the Appleton, Wisconsin region, this long-term contract to hire role is a great opportunity for a Collections Specialist. If you are determined to succeed and are looking for a new opportunity, contact us today!

What you get to do every single day

  • Ensure the processing of payments

  • Attend to inbound and outbound collections calls and correspondence

  • Head all billing and reporting activities in response to deadlines

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Document all customer payments to the right reports

  • Maintain and update customer files to sustain data integrity

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Accurately process bankruptcy filings when received

  • Abide by all rules and regulations established by the Federal Fair Credit Reporting Act


  • Sound written and verbal communication skills

  • Practical knowledge of QuickBooks

  • Quality experience with commercial collections

  • Strong familiarity with cash applications

  • Well-founded grasp of Accounts Payable (AP)

  • Solid understanding of customer service

  • Expertise in billing

  • Wide ranging experience with Microsoft Excel

  • Collect Outstanding experience preferred

  • Proven knowledge of Accounts Receivable (AR)

  • Experience with Collections

  • 1+ years of prior high volume collections experience

  • Ability to analyze customer accounts and make decisions based on those analyses

  • Prior experience working with accounting software

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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