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Robert Half Customer Service and Operations Specialist in ARCHBOLD, Ohio

Description If you want to work in the growing Manufacturing industry, you might be the Customer Service Representative Robert Half is looking for to build solid customer relationships. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! This long-term contract / contract / contract / contract / temporary to full-time Customer Service Representative position in Archbold, Ohio could be perfect for you! Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.

What you get to do every day

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Receive and place telephone calls

  • Give exceptional customer service in a timely fashion

  • Field and send out send written business correspondence Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong problem solving and analytical skills

  • 2+ years of past relevant experience

  • Proficient with diversified computer software and systems

  • Sound written and verbal communication skills

  • Adeptness in Microsoft Word

  • Practical knowledge of customer service

  • Microsoft Excel experience

  • Foundational knowledge in Microsoft Word

  • Microsoft Word experience

  • Knowledge of Excel Formulas

  • Resolve Customer Service experience highly preferred

  • Microsoft Excel experience

  • General familiarity with Superior Customer Service

  • Demonstrated knowledge of Customer Contracts

  • No stranger to performing extensive research to resolve complex customer inquiries

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Positive attitude and an engaging businesslike approach

  • Excellent customer service and office administrative skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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