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Robert Half Dynamics CRM/Business Analyst in Arlington, Texas

Description We are offering a contract to permanent employment opportunity for an ERP/CRM Consultant in the construction/contractor industry. Located in Arlington, Texas, the selected candidate will contribute to various business units within the IT department, focusing on enhancements for various applications and workflows.


• Analyze and evaluate business processes, anticipate requirements, and uncover areas for improvement

• Assist in developing solutions, working collaboratively within the IT department and business units

• Participate in communications between various IT and business partners

• Engage in multiple projects and applications, assessing risk and impact of builds and deployments

• Investigate, analyze, and document complex business processes for use in the design of new application functions

• Define, design, and document optimized solutions to complex business and application issues

• Manage and track the status of requirements throughout the project lifecycle, re-defining as necessary

• Identify appropriate parameters, functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards

• Design, write, and execute test cases and test scripts to thoroughly test company software products on multiple projects of varying size and application systems to ensure all objectives are met

• Identify, log, and recreate error codes, enhancements, user stories, bugs, and defects

• Conduct testing to ensure products perform according to user requirements and within established guidelines

• Use Microsoft Dynamics CRM, gather requirements and participate in requirements gathering. Requirements • Proficiency in Microsoft Dynamics CRM is essential

• Proven experience in gathering and defining business requirements

• Ability to translate business requirements into system design

• Strong knowledge of ERP/CRM systems, specifically within the construction/contractor industry

• Demonstrated experience in managing and implementing ERP/CRM projects

• Excellent problem-solving skills and the ability to work under pressure

• Strong communication skills, both written and verbal, for effective interaction with stakeholders at all levels

• Ability to work collaboratively in a team environment

• Bachelor’s degree or equivalent experience in a related field

• Ability to handle confidential information responsibly

• Proactive attitude with a focus on customer satisfaction

• Demonstrated ability to manage multiple priorities and meet deadlines

• Willingness to continually update skills and knowledge as required by the job

• Comfortable working in a fast-paced, dynamic environment. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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