Robert Half Corporation Jobs

Job Information

Robert Half User Experience (UX) Researcher in Arlington, Texas

Description

The User Experience Researcher II will work closely with user experience team members, stakeholders, product managers and developers to articulate qualitative and quantitative research data that will collaborate the user experience strategy and design of digital products.

JOB DUTIES

  • Observes users and conducts contextual inquiries to acquire qualitative ethnographic research data

  • Work with team lead to generates hypotheses and identifies opportunities tied directly to research data

  • Collaborates with stakeholders, product managers, designers, researchers, and developers to create UX enhancements and translate market and user research into requirements

  • Identifies areas of opportunity and generates solutions to enhance user experience

  • Develops personas based on user research data

  • Conducts industry and market research

  • Conducts competitive analysis for industry related products and services

  • Conducts usability studies and tests with the use of prototypes

  • Analyzes products and services offered by both GM Financial and competitors through heuristic evaluation

  • Stays up-to-date on research methods and emerging trends

  • Assist in conducting meetings and presentations to report user research findings and action plans

  • Perform other duties as assigned

  • Conform with all company policies and procedures

    Requirements

Knowledge

  • Working knowledge of research activities including: contextual inquiry, heuristic evaluation, usability testing, persona creation and user journey mapping

  • Experience with behavioral data-collection and analysis skills (eg study designing, conducting, and analyzing all kinds of user data)

  • Experience conducting user interviews, focus groups and interacting with Customers

  • Experience with wireframe creating and information architecture design

Skills

  • Ability to assist with large meetings and present detailed research to a variety of peers including stakeholders, designers and developers

  • Ability to travel to multiple facilities to conduct research

  • Excellent written and verbal communication skills

  • Keen eye to preserve integrity of the design throughout the entire development process

  • Fluency in English and Spanish with the ability to quickly translate documents and conversations preferred

Education

  • Bachelor’s Degree in related field or equivalent work experience required

Experience

  • 3-5 years of user research experience required

    Innovation starts with people.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.5565. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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