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Robert Half International IT Manager in ARMONK, New York


Position Summary

The IT Manager is responsible for supporting SAP Business One, an ERP system that is the key business application, and is also the first point of contact for employees seeking technical assistance. The IT manager needs to keep all systems functioning on a day-to-day basis and quickly resolve issues with SAP Business One or with any component of the IT infrastructure. The IT Manager also needs to identify, develop and implement cost effective projects to improve the IT environment and help the business function more effectively.


• Provide day-to-day support for SAP Business One, the ERP system that supports the business.

• Develop and implement a strategy for the continued evolution of SAP Business One.

• Provide hands-on day-to-day support for the entire IT infrastructure.

• Develop and implement a strategy for continued development of the IT infrastructure.

Essential Skills

• Experience with SAP Business One or an equivalent ERP system.

• Experience as a Business Analyst for a company in the distribution business.

• Able to write SQL queries to read data from SQL Server databases.

• Experience with Crystal Reports for development of custom reports.

• Able to provide day-to-day technical support for users spread across multiple locations.

• Experience with managing vendors (telecom, security, SaaS, etc.)

• Able to communicate effectively with company management, system users and vendors.

• Experience managing a Windows Server based network.

Desirable Skills

• Experience with Microsoft 365 administration (email, OneDrive, SharePoint, etc.)

• Experience with voice and data communications, including: firewalls/VPN, routers and switches; on premise PBX systems, site-to-site VPN’s and remote user access via VPN.

• Knowledge of Windows Server and Active Directory.

Requirements Business Analysis, ERP - Enterprise Resource Planning, SQL Server, Crystal Reports, Microsoft Office 365, Microsoft Windows Server, Active Directory

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