Robert Half International Customer Service Representative in Atlanta, Georgia
If you like the idea of working in a dynamic, rapidly-changing customer support environment within the insurance field, you might be interested in this Customer Service Representative position via OfficeTeam. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This Customer Service Representative position is based in the Atlanta, Georgia region and is a short-term temporary-to-full-time employment opportunity.
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Manage and place incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
Excellent communication skills (written and verbal)
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Strong problem solving and analytical skills
Excellent customer service and office administrative skills
Proficient with computers and technology platforms
Solid understanding of customer service
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Experience with Microsoft Office required
Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Atlanta, GA
Date Posted: February 19, 2021
Employment Type: Temp to Hire
Job Reference: 00900-0011709262
Staffing Area: Office u0026 Administrative