Robert Half Desktop Support Analyst in Atlanta, Georgia
Description Desktop Support Technicians with the ability to communicate complex technical information to non-technical users in an understandable and concise format will find a great opportunity at Robert Half. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Atlanta, Georgia, area.
Settle computer problems, and offer suggestions on appropriate action/solutions
Arrange hardware repairs with the appropriate vendors
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Meet regularly and effectively with ticket submitters
Administer computer desktop support in accordance with established policies and procedures Requirements
-Phone/remote troubleshooting experience
-VDI troubleshooting experience
-VMWare or Citrix (VMWare Horizon View)
Solid understanding of Basic Network Troubleshooting
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Help Desk or Desktop related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.