Job Information
Robert Half Desktop Support Analyst in Atlanta, Georgia
Description We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in the Local Government industry based in Atlanta, Georgia. The successful candidate will provide technical support across multiple locations, working with a variety of technologies in a dynamic and collaborative environment.
Responsibilities:
• Provide desktop support across multiple locations in Fulton Co.
• Manage and troubleshoot Microsoft environment, Active Directory, MacOS, and other systems.
• Utilize skills in Cisco Technologies, Citrix Technologies, Computer Hardware, Database, and Dell Technologies to deliver effective IT support.
• Maintain and manage user accounts on Active Directory and Apple Devices.
• Implement backup technologies and configuration management to ensure data safety and system stability.
• Address and resolve customer inquiries promptly and professionally.
• Regularly monitor customer accounts and take appropriate action when necessary. Requirements • Proficiency in desktop support, including hardware and software troubleshooting
• Experience with Cisco Technologies and Dell Technologies
• Knowledge of Citrix Technologies and Active Directory
• Familiarity with computer hardware and configuration management
• Experience with database management and backup technologies
• Ability to support Apple devices
• Understanding of local government processes and standards
• Strong communication skills to effectively assist end users
• Capacity to work both independently and within a team
• Ability to manage multiple tasks and prioritize effectively
• A commitment to continuous detail oriented development
• Willingness to adhere to all local government policies and procedures. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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